Costs & Fees

Costs & Fees

Certainty for the future

To make you and your family’s retirement choice worry-free, we promise:

Fixed weekly fee

Certainty regarding your living costs is important. We promise your weekly base fee will stay the same for the entire time you occupy your apartment or care suite regardless of any changes to the operating costs of the Village.

Continuum of care

You will be granted priority access to our care facility within The Village Palms.

Fees stop immediately

Your Village outgoings fee will stop on the day you permanently leave your apartment. While we are in the process of reselling your unit, it is our responsibility to cover the cost of the Village base fee. This gives us an incentive to resell your unit quickly.

Deferred management fee capped

This fee is your contribution to the refurbishment and management of the Village. It is charged on an ‘enjoy now, pay later’ basis and is deducted when your occupancy advance is paid to you. If you wish to transfer to another apartment or care suite your deferred management fee will be no more than 30% overall.

No hidden costs

There are no hidden costs when you move into The Village Palms. When you vacate your apartment, we accept total responsibility for the refurbishing and marketing of your apartment or care suite.

No capital loss

You need to know you and your family have certainty regarding the amount you are repaid when you leave the village and that you are not exposed to any capital loss when the unit is resold. You will be repaid the balance of your occupancy advance and the amount repaid will not be affected by a decline in the value of your apartment or care suite.

Changing your mind

We want you to be happy with your decision to purchase an apartment or care suite at The Village Palms. If for any reason, you change your mind about your purchase within 15 working days of signing your occupancy agreement (and you have not taken up residence) then we will agree to cancel the agreement and refund your deposit in full.