Can I continue to receive my super?
Yes, you are living in your own apartment so you continue to qualify for the living alone allowance.
Can I move in straight away?
As soon as your apartment is ready you can move in provided you have signed the legal documents.
Can I change the level of services I receive?
Yes, at any time you can elect to add or remove additional services.
Do you have activities?
Yes, an extensive range of free activities is available Monday to Friday. Staff are dedicated to looking after this task.
Can I have an alcoholic drink?
Alcohol is provided to you at regular times and on special occasions.
As a subsidised resident, do I receive funds personally?
Yes. An allowance is paid to you fortnightly by Work and Income. Generally, this is paid into your personal bank account.
Can I have my own armchair in my room?
We provide armchairs and a TV in every room and we will try and accommodate your own special items.
Are there call bells in the room?
Yes, they are conveniently located in your room and ensuite. They are also located in the lounges, dining room and library.
Do you cater for special diets?
Yes, special diets can easily be catered for as long as we are told in advance.
Can dry cleaning be done?
Yes. We can arrange for your dry cleaning to be one at a reasonable cost.
Can I walk in the garden?
Yes, if you are mobile we encourage you to take daily walks.
What is the food like?
Delicious! We have dedicated chefs who prepare lovely nutritious food set by a nutritionist to ensure you receive a well-balanced diet. Menus are provided to all residents.
Do you have a hairdresser?
Yes, we have a hair salon on site where you can have your grooming requirements met at a reasonable cost.
Am I helped in showering and dressing?
Yes, you are assisted by our staff in all showering, toileting and dressing as required.
Who looks after my medication?
A registered nurse in conjunction with your GP and pharmacist oversee your medication.
Can I keep my own GP?
Yes, plus we have a resident doctor available, if required.
Will anyone help me during the night?
Yes. Staff are on site 24 hours a day, 7 days a week. You can ring your call bell at any time.
Do you have registered nurses?
We employ full-time registered nurses providing 24-hour care.